JW Marriott Washington
All modern organizations must provide customers, employees, and partners with compelling and connected digital experiences to increase growth, improve customer satisfaction, maintain competitiveness, and support digital transformation initiatives and new business models. Providing an engaging digital experience requires creating and managing high quality content, measuring and analyzing customer interactions, building consistent user interfaces appropriate for multiple tasks across digital channels, and integrating with e-commerce and other Martech and enterprise systems.
All this has to be accomplished as consumer expectation and regulation of personal data use evolves, brands and platforms re-examine their relationships, new technologies disrupt what used to be considered good enough or even best practices, and expertise and resources remain scarce. Join our community of digital experience leaders and practitioners from technology, marketing, and business disciplines to ensure you are up-to-date on what's working for your peers (or not), and learn what newer technologies are ready for prime time (or not).
The Digital Experience Conference is also co-located with three additional inspiring and thought provoking conferences: Smart Customer Service, CRM Evolution, and SpeechTEK. Each of these events provides an additional opportunity for “All Access” pass holders to learn more about the technologies and tools available to create great customer experiences
You can expect to leave the Digital Experience Conference with new friends and business allies and actionable advice and strategies for moving your business forward. Please join us in Washington, DC this April for this career- and organization-changing opportunity.